The second-hand marketplace Shoppers Express Anger Regarding Size Changes
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for women's and children's garments without notifying all users about the change.
Online Platforms Reaction
Countless users and merchants are expressing on platforms claiming that product pages now present an altered size classification versus the original listing because of the remapping.
The company said the revised method more closely matches other platforms.
The platform has recommended to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Changes
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Required Changes
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The service features exceeding 100 million users, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods after backlash from users.
